Xbet Review 2020
XBet.ag is very much the new kid on the block. Start at the turn of the decade in 2020, the sportsbook has already made some bold claims, notably in their slogan “The last book you will ever join”, which we will breakdown in our Xbet Review 2020.
Based out of Curacao, Xbet provides a broad range of sports betting odds, an excellent racebook, and the reputable Xbet casino.
The user-interface on the site really adds to the overall experience, with some great features on-site as well as some great bonuses available. The unique blue and green color scheme are great and the use of cartoon images is quite eye-catching.
After navigating the site and placing our first wagers with Xbet, we got a good idea of the things we loved and a couple of the things we would like to see change as Xbet receives more feedback. It’s worth reminding you that the company is very new, so they’ll still be ironing things out.
Pros & Cons
- A broad selection of betting markets
- Excellent mobile compatibility
- Very competitive racebook odds
- High deposit limits on bonuses
The XBet Sportsbook Review
Speaking generally, the sportsbook at XBet is excellent and offers all the features you’d expect from a top-tier provider. The sportsbook covers all major sports and the top-level professional sports leagues in North America, the likes of the NBA, NHL, NFL, MLB, and the rest.
XBet provides unique markets and betting lines, with hundreds of betting lines and options across all sports. The sportsbook has a lot of extra features sportsbook users won’t find elsewhere, such as helpful tips, a betting guide, pro tips, and much more.
XBet Betting Markets
In terms of overall betting markets available on the site, there is a sportsbook, racebook, and a top-level virtual casino using modern innovative technology. Though this is are the general betting markets, if we dig a bit deeper into the sportsbook bettors can see what’s on offer.
XBet offers dozens of sports to choose from including NFL, college football, MLB, college football and basketball, NHL hockey, MLB soccer, as well as European soccer leagues (Champions League, La Liga, The Premier League, and the Bundesliga). This covers the majority of the mainstream betting markets and certainly represents the most popular markets.
XBet also delves into some of the more bespoke markets, covering all the major MMA and UFC events, as well as boxing, cricket, field hockey, and tennis majors.
For those that like a flutter on the dogs and ponies, it’s worth checking out the XBet.ag racebook and see if they are offering the right markets. The racebook is extensive, offering odds on all the USA and Canada based tracks and fixtures, as well as further afield in the UK and Europe.
The XBet Casino
We don’t want to go too deep on the XBet casino, as to be frank, it’s really not that impressive. While it functions adequately, it doesn’t exactly dazzle. The first criticism we must make is to question the fact there isn’t a poker room. While this isn’t that important to bettors, there is a dedicated community playing with online providers, who won’t deposit with the XBet casino.
Although the casino doesn’t feature a poker room, it does off video poker, slots 3D slots, a broad selection of table games, and virtual sports betting markets. The odds aren’t spectacular but are good enough to enjoy playing on. One thing we did really like is the fact XBet has dedicated forums for bettors and sports fans, which helps to create a community and drive the sportsbook forward.
Deposit Methods & Withdrawal Methods
XBet operates in a similar way to many of the top-tier sportsbook providers around today, in that they offer a wide variety of payment options including some of the most popular methods like Visa, Mastercard, and cryptocurrencies. While this is true the payment methods do vary on where the customer is residing from and how much they intend to deposit or withdraw.
Each deposit method will have a minimum and maximum deposit amount, as well as what XBet calls a “customer level.” A customer level is indicated by color. New customers are given black, which as they progress by playing with the sportsbook, can move up to bronze, silver, and finally gold level. The functionality of XBet’s customer level scheme is much like what you’d experience with a VIP program.
We must mention at this point that when we were checking their banking page we had a range of payment options available for depositing. However, when we went to make the actually first-time deposit, the options were scarce. While this is a little misleading, it still featured the following deposit options:
- Bank Wire Transfer
- Person 2 Person
- Phone Transfer
It’s worth noting that not all sportsbooks offer the same deposit methods as withdrawal methods, so ensure you check these details out before making your first deposit.
The problem customers will face when withdrawing is the relative laws surrounding online gambling. Classically this is the case with sportsbooks, offering fewer withdrawal methods is quite the norm.
Each withdrawal method will have its own limits on withdrawals. All the withdrawal methods available at XBet are as follows:
- Wire Transfer
You’ll notice popular cards used for withdrawals aren’t present, the absence of Visa and Mastercard may be concerning to some.
Bonuses and Promotions
XBet doesn’t offer as good a bonus as we’ve seen with other providers, though the welcome bonus is solid and there are staple bonuses like welcome bonus, refer-a-friend, and a rebate bonus.
The most important bonus is the Welcome or Sign-Up Bonus. Customers should always pay attention to Welcome Bonuses, as they offer the best opportunity to access free money through the provider.
The Welcome Bonus at XBet is a 100% sign-up bonus of up to $300. However, the bonus does come with restrictions. The first is that any customers looking to activate this bonus must deposit at least $100. The bonus is also only valid in the sportsbook and must be played on wagers outside of the -200/+200 range.
There are also a range of bonus offers and incentives available to customers and are as follows:
- 100% sign-up bonus up to $300 (Sportsbook)
- 20% sign-up bonus up to $500 (Sportsbook)
- 100% sign-up bonus up to $300 (Casino)
- 25% reload bonus up to $500 on initial bonuses only
- 20% Risk-Free Bet
- Refer-a-friend Bonus
- 75% rebate for existing customers.
- Numerous promotions on select sports throughout the year
Customer service at XBet is well spoken of already, having only been going a few months that’s quite a feat. As we gaze at the various customer support options, alarm bells ring as email seems to be one of the first-choice customer support services.
Normally we’d advise customers against using email support, as it’s slow and most customers want a reply to their question there and then. However, XBet’s email customer service is first-rate and we experienced swift turnaround times for our queries.
While this is true, XBet actually offers a live chat feature, which is often the preferred option among sportsbook players. The support team is swift, friendly, and well-informed, meaning questions and queries are handled and players can continue to enjoy the XBet sportsbook.
The customer service team are often asked the same questions in the call center, which they’ve put into an FAQ. Some of the main topics are as follows:
- Signing up
- Depositing, withdrawing and attached fees
- Wagering options
- Login and technical support issues
- Promotions & offers
- All customer services at XBet work round the clock, 24 hours a day 7 days a week. Getting the small things right, like customer service, can go a long way for sportsbooks and so far XBet is getting it right.
Customers can reach the XBet customer contact center on 1-888-426-3661 anytime, any day.
Xbet is made for customers who are looking for a modern sportsbook, offering all the essential betting options such as in-game wagering, a range of props, esports markets, and an XBet app which allows users to get the full gaming experience through their mobile device.
It’s worth noting at this point that there are a couple of downsides to using XBet. The main one of those being depositing and withdrawing, as the sportsbook caps bonuses at a fairly low amount. With some great features to the sportsbook, as well as the issues we mentioned, it’s down to the bettor to see if XBet offers what they want.
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